
Upon arrival, your packages are inspected and prepared for shipment at our warehouse in Miami. If everything is in order, your packages are then shipped to your country. Once at their destination, they are cleared through Customs. After clearing customs, your packages are sent out for delivery. You can track everything online in your account!

Your US address allows you to order from your favorite stores online! Get access to retailers like Amazon, eBay, GAP, and many more!

If you need to have items picked up in the USA, Transexpress can arrange that. To schedule a pick-up, please click here.

Shop online and receive your packages in your home or office. Your PO Box is a unique number that tells us exactly where you want your packages shipped. Make sure to always add it after your last name when shopping.

If you need to return your purchase, we can help. If your package is here in our warehouse, simply send us the RMA return label and we'll return it to your provider. Please note that you are responsible for any additional charges returning your package may bring.

You can track your packages online in your account. You'll also get email updates regarding your purchases as they move through our facilities.

All your packages are automatically insured up to $100. If you would like to purchase additional insurance (up to $2,500), please click here.

Whether by default or by special request, we offer air cargo handling for your merchandise. Many times, this handling depends on your country's Customs regulations for certain merchandise.

If your purchase is fragile, we will automatically re-package it in bubble wrap. Additional charges apply. To change this setting, please send us a ticket.

Transexpress handles customs clearance for you. This EXCLUDES payment of any duties due upon arrival.

There are several products that are considered Hazmat, or restricted that require special shipping and handling. We ship these out in special consolidations. For a list of these, please click here.